CONTACT ListenLine is a 24 hour, 7 day a week, 365 day a year crisis line answered by trained volunteers (Crisis Line Specialist (CLS)). CLSs are trained to LISTEN and provide resources to callers in their time of need. We answer EVERY call with empathy and concern, without bias or judgment. Callers are free to discuss their concerns confidentially and completely anonymously.

Belief Statement

Belief Statement

We believe that every person should:

  • Have access to a confidential, anonymous crisis line;
  • Have an opportunity to be heard without judgment or condemnation;
  • Be empowered in choices they can make that affect their lives;
  • To help ensure their safety through daily contact with our volunteers;
  • Have access to relevant information about the services available in their community.

Services

  • A 24/7/365 HELPLINE available for callers to discuss crisis or personal problems.  Callers may be lonely, depressed, grieving or even contemplating suicide.
  • REASSURANCE Program which provides daily well being calls to the sick. Shut in and/or elderly members of our community.
  • Information and Resources to assist callers find the services he/she needs in our community.  The I & R program is extremely localized.  While we do list national, regional and statewide resources CONTACT provides information about where assistance can be secured locally.
  • TRAINING – CONTACT offers a multitude of training opportunities;  Listen Line (Volunteer) Training, Crisis Intervention Training, Suicide Intervention Training, along with Self Awareness, Stress Management, Active Listening, Loneliness, Grief and Depression workshops.

 

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